Job description for Telesales at CBQA Global Indonesia
Job Summary
Generate new business opportunities by contacting prospective customers, following up leads, and supporting the sales team in achieving business targets.
Responsibilities
- Conduct cold calling and follow-up calls to prospective customers
- Qualify leads and identify potential business opportunities
- Schedule appointments or hand over qualified prospects to the Sales Executive
- Present company services and answer customer inquiries
- Close sales opportunities when applicable
- Maintain accurate records of customer interactions and sales activities
- Build and maintain positive relationships with prospective customers
Qualifications
- Minimum Diploma (D3) in any discipline
- Minimum 1 year of experience as a Telesales, preferably in a service-based company
- Excellent verbal communication and interpersonal skills
- Clear and confident speaking voice
- Target-oriented with strong persuasion and negotiation skills
- Fast learner with a positive attitude
- Able to work independently and collaboratively within a team
- Familiar with CRM or sales database systems is a plus
