Telemarketing Manager

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.

We’re looking for a Telemarketing Leader to join our Commercial team and accelerate our growth in Indonesia. In this role, you will lead a team of telemarketers responsible for acquiring new employers and reactivating existing ones through outbound calls and targeted campaigns to drive revenue growth in Glints Marketplace.

What You’ll Be Doing

- Lead, motivate, and develop a telemarketing team to achieve daily and monthly acquisition targets.

- Ensure consistent achievement of team and individual job processing goals.

- Acquire or reactivate employers through outbound calls, focusing on prioritized segments.

- Maintain team productivity and performance tracking across all telemarketers.

- Coach and guide team members to improve sales conversion and communication skills.

- Collaborate with internal teams to ensure smooth operations and lead generation support.

- Report and analyze team performance metrics to identify areas for improvement.

Who We Are Looking For

- Minimum 3 years of experience in telesales, outbound sales, or B2B acquisition.

- At least 1 year of experience leading a team (4–6 members preferred).

- Proven track record of achieving or exceeding sales targets.

- Experience in job portals, banking, insurance, tech, or training companies is a plus.

- Strong communication, negotiation, and leadership skills.

- Highly organized with good time management — able to balance supervision, calling, and admin tasks.

- Customer-obsessed and proactive in driving outcomes.

- Tech-savvy and comfortable working in a fast-paced environment.