Job description for Telco Presales Engineer at PT Tricada Intronik
Responsibilities
- Design and deliver tailored telecommunications solutions that address client-specific challenges and business requirements.
- Assist the sales team by providing technical expertise during client engagements, including demonstrations and RFP responses.
- Configure, integrate, and troubleshoot telco systems to ensure optimal performance during Proof of Concept (PoC) activities.
- Develop detailed technical documentation, including system architecture designs, network schematics, and integration plans.
- Engage directly with clients to understand their needs and present scalable, innovative telco solutions.
- Collaborate with Product Solution Architects and engineering teams to ensure proposed solutions align with organizational capabilities.
- Stay informed on the latest trends and advancements in telecommunications, integrating relevant innovations into client proposals.
- Support clients by providing post-sales technical guidance, addressing queries, and assisting with solution deployment.
- Promote best practices in telco solution design, emphasizing scalability, security, and reliability.
- Build strong client relationships to ensure customer satisfaction and foster long-term partnerships.
Requirements
- Bachelor’s degree in Telecommunications, Network Engineering, Computer Science, or a related field. Equivalent hands-on experience or certifications may also be considered.
- 2–3 years of experience working in a telecommunications-related technical or presales role.
- Hands-on experience in configuring and troubleshooting telco technologies, including Core, RAN, or Transport networks..
- Intermediate knowledge of telecommunication networks (RAN, Core, and Transport).
- Familiarity with network protocols (e.g., SIP, SS7, LTE) and tools used within telecommunications environments.
- Basic knowledge of cloud networking (AWS, Azure, or GCP) and experience integrating telco systems with cloud services.
- Proficiency in configuring and troubleshooting network devices such as routers, switches, and firewalls.
- Ability to design and implement network routing protocols, including OSPF, BGP, and static routes.
- Strong analytical and troubleshooting skills to address client challenges and tailor solutions effectively.
- Excellent communication and presentation skills to engage with clients and deliver impactful technical demonstrations.
- Experience creating technical documentation, including solution proposals, architecture diagrams, and use cases.
- A proactive attitude with a willingness to learn and stay updated on advancements in telecommunications technologies.
- Certifications in telecommunications or networking (e.g., Cisco CCNA, Nokia NRS, or equivalent) are a plus.
