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Technical Writer

Rp6,500,000 - 7,000,000/Month
Contract · On-site
Minimum Associate Degree
1 - 3 years of experience
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Job Requirements

On-site
1 - 3 years of experience
Minimum Associate Degree
22-35 years old

Skills

Ticketing System

Help Desk

Customer Service

IT Support

Technical Support

Document Management

Official Document Writing

Troubleshooting

Job Benefits

Health Insurance

Annual Leave

THR

Work Insurance

Near Public Transport

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Job description for Technical Writer at PT Berca Hardayaperkasa

Job Description

  • Membuat, mengembangkan, dan memelihara dokumentasi teknis seperti User Guide, SOP, manual sistem, tutorial, technical report, dan dokumentasi implementasi lainnya.
  • Menyederhanakan informasi teknis menjadi konten yang terstruktur, mudah dipahami, dan user-friendly untuk kebutuhan internal maupun customer.
  • Berkolaborasi dengan engineer, developer, project team, dan stakeholder terkait dalam pengumpulan serta validasi informasi teknis.
  • Mengelola dan memperbarui database dokumentasi, termasuk panduan teknis, prosedur instalasi, dan materi referensi project.
  • Melakukan evaluasi dan improvement terhadap dokumentasi agar lebih efektif, komunikatif, dan mudah digunakan.

Qualifications

  • Pendidikan minimal S1 jurusan Teknik Informatika, Sistem Informasi, Ilmu Komputer, atau bidang terkait.
  • Memiliki pengalaman minimal 2 tahun sebagai Technical Writer atau posisi terkait.
  • Mampu menyusun dokumentasi dan menyajikan informasi teknis secara jelas, ringkas, dan mudah dipahami.
  • Berpengalaman membuat konten dokumentasi di berbagai media menjadi nilai tambah.
  • Memiliki kemampuan komunikasi dan koordinasi lintas departemen yang baik.
  • Teliti, detail-oriented, dan mampu bekerja sesuai timeline project.
  • Familiar dengan project implementasi IT/System Integration menjadi nilai plus.
About the company
PT Berca Hardayaperkasa
51 - 200 employees

PT. Berca Hardayaperkasa (BHp) established since 1990. Today’s, BHp’s is becoming one of the leading providers of Enterprise Information Communication Technology (ICT) and Test & Measurement (T & M) solutions in Indonesia. BHp is supported by other principals and has continued to excel in providing efficient ICT and T & M solutions, from hardware system to total solutions, to over 350 corporations of various industry disciplines nationwide. BHp’s core business activities are to provide computing system, IT consulting services, Telecommunication & Infrastructure, and T & M products and services to corporations.

Office address

Grha Pertamina, Jl. Medan Merdeka Timur No. 11-13, Jakarta Pusat 10110

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Technical Writer