Job Requirements
Skills
Job benefits
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Job description for Technical Writer at Proxsis & Synergy Group
- Work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including: User Guides, Integration Guides, API Developer Guides, In platform documentation (tooltips, welcome instructions, etc.).
- Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
- Learn complex concepts, and communicate the information in a way that is engaging and understood by users.
- Gather customer feedback on documentation to improve usability.
- Act as an editor to ensure consistency in training documentation across.
- Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.
- Make high-quality documentation that meets standards, is appropriate and easy to use
- Produce and distribute tutorials to help end-users use a variety of applications
- research and collect usability feedback from customers, designers, and manufacturers
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