Job Requirements
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Skills
Job description for Technical Writer at Graha Technosoft Informatika
- Candidate must possess at least a Bachelor’s Degree, Computer Science/Information Technology or equivalent
- Candidate must possess at least a Diploma or Bachelor Degree from a reputable university majoring in IT, English literature, or Communications or equivalent
- At least 1-2 years working experience in developing and maintaining wide category of documents
- Experience in technical illustrations such as flow diagram and knowledge of any ERP or CRM system will be an added advantage
- Excellent oral and written English communication skills with the ability to communicate clearly to all staff and stakeholders
- Must be a team player who works well with technical and non-technical resources
- Work closely with Business Analyst, Development, Quality Assurance and Advisory Services Team to produce software documentation requirement
- Design and develop uniform documentation for all Technosoft products including technical document, SDK, user manuals, procedural guides, administration guides, installation and configuration guides, release notes, courseware, online help systems and customized documentation
- Review and proofread existing documentations, such as design and functional specifications, to ensure correctness and proper documentation maintenance
- Initiate the creation of new functional and technical documents when required
- Proactively manage documentation projects by creating and communicating documentation plans and schedules, tracking and reporting documentation status, working with multiple teams to remove roadblocks and escalate issues when required
- Maintain technical knowledge based on Dealer Management industry relationships.
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