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Technical Support

Company prefers not to disclose
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
22-35 years old

Skills

Teamwork

Analytical Skills

Communication Skills

Troubleshooting

This job post is managed by

PF

Job description for Technical Support at PT Fajar Mas Murni

  • Requirements:
  • At least D3 / S1 graduate in Instrumentation, Electromedical Engineering or Biomedical Engineering.
  • Experience in the field of technical services / maintenance of laboratory / medical equipment (at least 1 year)
  • Have in-depth understanding of various types of laboratory and medical equipment
  • Experience with medical equipment software, diagnostic tools, and test equipment.
  • Excellent communication skills, both orally and in writing
  • Strong analytical and problem-solving skills
  • Willingness to travel throughout Indonesia if required

Responsibilities :

  • Perform pre-installation, installation, and re-installation of laboratory / medical equipment to perform after-sales service including maintenance and repair of equipment at customers and workshops.
  • Provide information and provide education about periodic maintenance of equipment, to customers related to equipment that is at the customer.
  • Perform tool checks, feasibility tests and tool calibrations at customers.
  • Ensure the service team provides the right and fast response in terms of customer complaints and after-sales service.
  • Ensure that the technician team carries out routine maintenance schedules according to schedule
  • Updating the latest information related to the development of methods related to the product
  • Arrange service-agreements for customers who make repair requests
About the company
PT Fajar Mas Murni
201 - 500 employees

PT Fajar Mas Murni (FMM) starting as a general importer back in early 1973, FMM has turned the pages of its history. On May 11, 1978, the activities were consolidated and stepped-up.

Office address

Jl. Raya Narogong No.214, RT.003/RW.041, Bojong Rawalumbu, Kec. Rawalumbu, Kota Bks, Jawa Barat 17116

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Technical Support