Technical Support ISP

PT Qwords Company International

Company prefers not to disclose

Computer & Technology Technical Support Engineer

Contract · On-site

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Senior/Vocational High School

This job post is managed by

Skills

IP Networking

Wireless Networking

Customer Relations

IT Infrastructure Management

Teamwork

Network Security

Interpersonal Communication

Router Configuration

Job description for Technical Support ISP at PT Qwords Company International

Deskripsi Pekerjaan:

1. Menangani dan memecahkan masalah teknis yang dialami pelanggan terkait layanan internet baik itu masalah koneksi, konfigurasi perangkat dan masalah teknis lainnya.
2. Memantau dan memelihara jaringan ISP.
3. Memberikan dukungan langsung kepada pelanggan.
4. Menangani masalah keamanan jaringan
5. Memastikan infrastruktur jaringan berfungsi optimal.
6. Melakukan instalasi dan aktivasi kepada pelanggan.

Kriteria

1. Lulusan min SMK jurusan TKJ
2. Berpengalaman bekerja di ISP.
3. Menguasai routing jaringan, Fiber Optik, Wireless, FTTH.
4. Memahami dasar-dasar routing seperti static routing, dynamic routing (RIP, OSPF, EIGRP).
5. Subnetting untuk merancang dan mengonfigurasi jaringan yang efisien dan optimal.
6. Mampu mengonfigurasi dan mengelola perangkat MikroTik menggunakan RouterOS, termasuk pengaturan interface, IP addressing, NAT (Network Address Translation), firewall, VPN, dan QoS (Quality of Service).
7. Usia maksimal 35 th.
8. Berdedikasi tinggi, loyalitas tinggi.
9. Siap bekerja shifting.
10. Siap bekerja dengan team.
11. Jujur, disiplin dan bertanggung jawab.

PT Qwords Company International

51 - 200 employees

Qwords is an IT company with more than 19 years of experience in providing Hosting Management, Data Center, and Domain Name services. We have more than 500 Indonesian and International domain name extensions and cloud hosting with the capacity and resources to meet customer needs. Tens of thousands of domestic and foreign customers have entrusted their services to us.

Qwords provides website solutions for every need—from a personal blog, online e-commerce store, and startup business.

Office address

Gedung Cyber 1 Lantai 3, Jl.Kuningan Barat No 8, Jakarta 12710 - Indonesia

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