Technical Support ISP
Job Requirements
Skills
IP Networking
Wireless Networking
Teamwork
Router Configuration
Network Security
Customer Relations
Interpersonal Communication
IT Infrastructure Management
This job post is managed by
Job description for Technical Support ISP at PT Qwords Company International
Deskripsi Pekerjaan:
1. Menangani dan memecahkan masalah teknis yang dialami pelanggan terkait layanan internet baik itu masalah koneksi, konfigurasi perangkat dan masalah teknis lainnya.
2. Memantau dan memelihara jaringan ISP.
3. Memberikan dukungan langsung kepada pelanggan.
4. Menangani masalah keamanan jaringan
5. Memastikan infrastruktur jaringan berfungsi optimal.
6. Melakukan instalasi dan aktivasi kepada pelanggan.
Kriteria
1. Lulusan min SMK jurusan TKJ
2. Berpengalaman bekerja di ISP.
3. Menguasai routing jaringan, Fiber Optik, Wireless, FTTH.
4. Memahami dasar-dasar routing seperti static routing, dynamic routing (RIP, OSPF, EIGRP).
5. Subnetting untuk merancang dan mengonfigurasi jaringan yang efisien dan optimal.
6. Mampu mengonfigurasi dan mengelola perangkat MikroTik menggunakan RouterOS, termasuk pengaturan interface, IP addressing, NAT (Network Address Translation), firewall, VPN, dan QoS (Quality of Service).
7. Usia maksimal 35 th.
8. Berdedikasi tinggi, loyalitas tinggi.
9. Siap bekerja shifting.
10. Siap bekerja dengan team.
11. Jujur, disiplin dan bertanggung jawab.
Qwords is an IT company with more than 19 years of experience in providing Hosting Management, Data Center, and Domain Name services. We have more than 500 Indonesian and International domain name extensions and cloud hosting with the capacity and resources to meet customer needs. Tens of thousands of domestic and foreign customers have entrusted their services to us.
Qwords provides website solutions for every need—from a personal blog, online e-commerce store, and startup business.
Gedung Cyber 1 Lantai 3, Jl.Kuningan Barat No 8, Jakarta 12710 - Indonesia
Glints Safety Tips
Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.
Learn More
