Job description for Technical Sales (IT Specialist) at PT Infiniti Reka Solusi
PT Sinergi Rekatama, a subsidiary of PT Infiniti Reka Solusi, is seeking an experienced and dedicated Technical Sales (IT Specialist) responsible for understanding customer needs, providing suitable IT solutions, supporting pre-sales activities, conducting product presentations, and developing customer relationships and business opportunities.
Key Responsibilites:
- Understand customer business and technical requirements and build long-term relationships.
- Analyze customer needs and recommend suitable products and technical solutions.
- Conduct product presentations, demonstrations, and PoC sessions and explain technical features to customers.
- Support the sales process by preparing technical proposals, quotations, BoM, SoW, and RFP/RFQ/RFI documents.
- Provide technical consultation on solutions, system integration, scalability, security, and performance.
- Conduct requirement gathering, site surveys, and technical assessments based on project requirements.
- Coordinate with vendors and partners regarding products, pricing, technical specifications, and PoC support.
- Stay updated on technology, products, market trends, and competitor developments.
- Ensure a smooth handover from the sales team to the implementation team and ensure technical scope is clearly communicated.
- Support sales target achievement and identify upselling and cross-selling opportunities.
Requirements:
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
- Experience in Technical Sales, Pre-Sales, IT Solutions, or a related field.
- Good understanding of IT products, solutions, and technologies.
- Experience in customer requirement gathering and solution presentation.
- Ability to explain technical concepts and solutions in a clear and customer-friendly manner.
- Strong communication, negotiation, and presentation skills.
- Ability to prepare or understand technical proposals, quotations, BoM, SoW, and related documents.
- Strong analytical and problem-solving skills.
- Ability to work closely with Sales, Technical, Vendor, and Customer teams.
- Good command of English, both written and spoken.
- Willing to conduct customer visits and site surveys when required.
- Strong ability to build and maintain customer relationships.
- Target-oriented with the ability to identify business opportunities.
- Knowledge of emerging IT technologies is an advantage.
