Tech Support / IT Helpdesk (Jombang) - Project Based 2 bulan

Pt Profescipta Wahanatehnik

Rp3,500,000 - 5,000,000/Month

Computer & Software IT Support

Contract · On-site

Minimum Bachelor’s Degree

3 - 5 years of experience

This job was closed

Job Requirements

On-site

3 - 5 years of experience

Minimum Bachelor’s Degree

Skills

Ticketing System

Help Desk

IT Support

Network Troubleshooting

Data Center

Hardware Maintenance

Technical Support

This job post is managed by

Febi Kamlasi

Job description for Tech Support / IT Helpdesk (Jombang) - Project Based 2 bulan at Pt Profescipta Wahanatehnik

Key Responsibilities:

Troubleshoot and resolve hardware, software, servers, storage and network issues.

Provide first-level technical support to end-users via phone, email, or in-person.

Install, configure, and update computer systems and software as needed.

Assist with setting up new user accounts, workstations and servers

Collaborate with the IT team to resolve technical issues.

Assist in maintaining and managing IT inventory, including hardware and software.

Support the IT team with additional projects and tasks as needed.

Familiar with Mikrotik, Windows Server, Active Directory, Proxmox and storage server

Familiar with warehouse.

Requirements:

Bachelors degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).

Experience 1-2 year as IT Support Role.

Basic knowledge of computer hardware, software, and networking fundamentals.

Strong problem-solving skills and attention to detail.

Excellent communication skills and a customer-focused attitude.

Willingness to learn and adapt to new technologies.

Willing to be placed in Jombang, East Java.

Pt Profescipta Wahanatehnik

51 - 200 employees

Profescipta is a technology consulting and software development group which is founded on 1993 as a project management consulting and professional training firm. In 2001, Profescipta began the software development group. Since its foundation, Profescipta has delivered a number software solutions for a wide range of industries and domains such as Financial, Banking, automotive, and Retail companies. To name a few, or clients are ANZ Bank, Standard Chartered Bank, Citibank, Manulife Asset Management, and OCBC NISP.

Our services are:
1. Custom business applications focusing in web based and mobile technologies.
2. Social media advertising, Web Presence, and e-Marketing, ad division called DipStrategy (www.dipstrategy.com)
3. Network, Server, and Infrastructure Maintenance
4. IT Outsourcing.

Our Products are:
1. End to end statement engine including hard copy and e-statement solutions for banking and credit cards.
2. Micro finance solution.
3. Enterprise Resource Management Solution

Office address

Jl.SlametRiyadiNo.07,JakartaTimur

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