TEAM LEADER CUSTOMER SERVICE FINTECH

Thex Media Utama

Rp6,500,000 - 7,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

20-35 years old

Skills

Communication Skills

Help Desk

Call Center

Problem Solving

Job Benefits

Health Insurance

Career Path

This job post is managed by

Alfi Wibowo Thex Media Group

Premium Employer

Job description for TEAM LEADER CUSTOMER SERVICE FINTECH at Thex Media Utama

KUALIFIKASI TEAM LEADER CUSTOMER SERVICE FINTECH

Pria/Wanita.

Usia maksimal 35 tahun.

Pendidikan minimal D3/S1 semua jurusan.

Memiliki pengalaman minimal 2 tahun di bidang Team Leader/Supervisor Customer Service. diutamakan dari industri Fintech atau Financial Services.

Memahami proses dan operasional Customer Service, termasuk handling complaint dan escalation.

Memiliki kemampuan leadership dan mampu mengelola serta memotivasi tim.

Mampu melakukan monitoring KPI dan performance team.

Memiliki kemampuan analisa yang baik dalam menyelesaikan permasalahan pelanggan.

Thex Media Utama

Events Services

11 - 50 employees

Manpower Supply Creative Event & Activation Program Event Management & Planning Strategy Event & Activation Production Social Media & Digital Strategy

Office address

Jl. Komp. Pembangunan Perumahan No.3, Mekarsari, Kec. Cimanggis, Kota Depok, Jawa Barat 16452, Depok, Jawa Barat 16452, ID

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