Job description for Tattoo Studio Front Desk & Reservations at Canggu Ink Club
Canggu Ink Club is a busy tattoo studio in Canggu, Bali.
Our team has 50+ people in it and we provide services for clients from all over the world.
We are looking for someone to run our front desk. You handle the bookings, look after the clients, take the payments, and keep the studio running smoothly.
You are the first person a client meets and the last person they thank on the way out.
THE NUMBERS
- Rp 13.000.000 - Rp 16.000.000 take home each month
- 42 hours a week (6 days a week)
- Full time, long term position
THE ROLE
- Welcome clients when they walk in to the studio
- Talk with them about their tattoo idea: where it goes, how big, and what style
- Provide the price for their tattoo and explain how the booking process works
- Match them with the artist who suits their tattoo style
- Book them in, and move the booking if they need to change it
- Take payments: cash, EDC machine and Xendit, and check the day balances at close
- Stay in touch with the artists all day so clients are seen on time
- Keep the admin straight: booking records, daily reports and client details
THE REQUIREMENTS
- 2+ years in a front desk, reception, front office, guest services, customer service, admin or hospitality role
- Strong English, spoken and written. You will use it with every client
- Organised, and comfortable handling multiple tasks at once
- Calm and friendly when the studio is fully booked
THE NICE TO HAVE'S
- Tattoo knowledge and understanding of how the process works
- Basic Photoshop for simple tattoo mockups and edits
- You have worked a front desk or reception in a spa, salon, clinic, gym, villa, hotel or restaurant
- You live in Canggu, Berawa, Pererenan, Seminyak or nearby
