System Engineer

Darmawan Aryansyah Grup

Rp5,500,000 - 6,200,000/Month

Computer & Software Technical Support Engineer

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

This job post is managed by

Human Resources Darmawan Aryansyah Grup

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

25-35 years old

Male only

Skills

Ticketing System

IT Support

Technical Support

Network Troubleshooting

Job Benefits

Health Insurance

Laptop Provided

Work Insurance

THR

Job description for System Engineer at Darmawan Aryansyah Grup

Tanggung jawab:

Memantau dashboard monitoring, alert, aplikasi, server, dan jaringan selama 24/7.
Menangani eskalasi kendala teknis dari Customer Service (L1) melalui sistem tiket.
Melakukan pemeriksaan dan troubleshooting awal melalui application log, system log, query database read-only, dan status layanan.
Melakukan pengecekan dasar serta administrasi sistem Linux, server, dan jaringan.
Melakukan analisis error aplikasi serta basic programming menggunakan PHP, Java, atau Golang untuk mendukung troubleshooting.
Membuat dan menjalankan scripting sederhana untuk kebutuhan operasional dan otomatisasi.
Menentukan severity insiden dan melakukan penanganan sesuai runbook serta melakukan eskalasi kepada tim Developer/DevOps jika diperlukan.
Mendokumentasikan insiden, melakukan handover antar-shift, dan menyusun laporan operasional.
Menjaga kerahasiaan data serta mematuhi kebijakan keamanan perusahaan.
Bersedia bekerja dengan sistem shift 24/7, termasuk malam hari, akhir pekan, dan hari libur nasional.

Kualifikasi:

Pendidikan minimal D3/S1 Teknik Informatika, Sistem Informasi, Ilmu Komputer, atau SMK TKJ/RPL.
Memahami dasar Linux, Windows Server, SQL, aplikasi web, API, dan jaringan (TCP/IP, DNS).
Memiliki kemampuan troubleshooting aplikasi, server, sistem operasi, dan jaringan.
Memahami basic programming PHP, Java, atau Golang serta scripting Bash, Shell Script, atau Python.
Familiar dengan tools monitoring/logging seperti Grafana, Kibana, dan sistem ticketing menjadi nilai tambah.
Memiliki integritas tinggi dan wajib menjaga kerahasiaan data.
Mampu bekerja mandiri maupun dalam tim dengan sistem shift 24/7.
Memiliki pengalaman bidang fintech, payment gateway, atau perbankan menjadi nilai tambah.

Interview process

Darmawan Aryansyah Grup

Logistics and Supply Chain

11 - 50 employees

Indonesia is the second largest producer of tin mining commodities in the world. As a contributor to 70% of the world’s tin exports but has not been able to take part in determining the price of tin, we hope by contributing our experience as a facilitator for domestic tin trade and managing receipt system warehouses, will improve Indonesia’s economy through effective commodity supply chains.

We believe that by building a reliable and efficient supply chain in Indonesia, it can form the basis for stable food security. Starting from a dream to prosper farmers and ranchers in Indonesia, we collaborate with the government and the best private companies for agricultural facilities and infrastructure and to increase food production.

Office address

Cityloft Sudirman Jl. K.H. Mas Mansyur No.121 Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10220

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