Support Production Direct Cash & Bisnis

PT. KITA BANTU INDONESIA

Rp4,400,000 - 6,600,000/Month

Computer & Software IT Support

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Skills

Technical Support

Help Desk

Ticketing System

Remote Support

Customer Service

IT Support

Network Troubleshooting

Troubleshooting

Hardware Maintenance

Job Benefits

Sales Commission

Health Insurance

THR

Career Path

This job post is managed by

HR RECRUITER

Job description for Support Production Direct Cash & Bisnis at PT. KITA BANTU INDONESIA

Job Description

1. Melakukan assessment risiko terhadap perubahan di production.

2. Menjalankan deployment release dan review.

3. Memastikan stabilitas layanan melalui monitoring resource dan traffic.

4. Memberikan masukan terhadap desain operasional aplikasi.

5. Membangun sistem monitoring dan anomaly detection.

6. Mengembangkan automation untuk aktivitas operasional.

7. Menyiapkan strategi Disaster Recovery (DR).

8. Berkoordinasi dengan stakeholder terkait penyelesaian problem production.

9. Menyusun Root Cause Analysis (RCA).

10. Berkomunikasi dengan Supervisor Operation Support dan Vendor.

Kualifikasi

1. Menguasai Linux.

2. Linux Shell Scripting.

3. Oracle Database.

4. Java Application.

5. WebLogic.

6. Mampu membaca log aplikasi Java.

7. Analisa transaksi aplikasi.

8. Memiliki komunikasi yang baik.

9. Nilai tambah menguasai Dynatrace & ELK/Kibana.

10. Memiliki basic programming menjadi nilai tambah.

PT. KITA BANTU INDONESIA

Information Technology and Services

11 - 50 employees

BANTU is a B2B and B2C marketplace platform that helps companies and individuals find trusted service vendors quickly and easily. We collaborate with a wide range of professional vendors to ensure that every service need is fulfilled with the highest quality, efficient processes, and carefully selected vendor options

Office address

Jl. TB Simatupang.Kav. 99, RT.1/RW.1, Kebagusan, Ps. Minggu, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12520, Selatan, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12740

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