
Support Development Manager
Job Requirements
Skills
Proactive Team Player
Customer-service Oriented
Communication Skills
Good Spoken And Written English
Problem Solving Skills
This job post is managed by

Job description for Support Development Manager at PT Boon Software
- Diploma or Degree in Computer Science or Information Technology, or relevant field.
- Good spoken and written English.
- Customer-service oriented with a problem-solving attitude.
- Proactive team player with the ability to work in a dynamic environment.
- Strong communication skills and willingness to learn new technologies as required.
- Minimum 3 years’ experience in Software Development.
- Experience in leading and managing a team of software engineers or programmers is an advantage.
- Good knowledge in Oracle RDBMS, PLSQL and Jasper Report is an advantage
- Lead a team of help desk technicians in attending to customer support request.
- Manage escalations and ensuring any support requests are responded and resolved in timely manner.
- Lead a team of software engineers in developing and delivering customer enhancement and/or change requests.
- Involve in system development in accordance with the specification provided by the project manager.
- Involve in system deployment to customer environments.
- Perform quality check on the work done by team members.
- Any other duties as assigned by immediate supervisor.






Glints Safety Tips
Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.
Learn More