Chat on WhatsApp
Company Logo

Support Development Manager

IDR8,000,000 - 18,000,000/Month
Full-Time · On-site
Minimum Bachelor’s Degree
3 - 5 years of experience
This job was closed

Job Requirements

On-site
3 - 5 years of experience
Minimum Bachelor’s Degree
28-40 years old

Skills

Proactive Team Player

Customer-service Oriented

Communication Skills

Good Spoken And Written English

Problem Solving Skills

This job post is managed by

PB
PT Boon Software
Online 5 days ago

Job description for Support Development Manager at PT Boon Software

Job Title:
Support Development Manager

You will lead a team from Batam Area consists of technicians and software engineers in supporting including software development, system development, deployment, quality check of team members, and working closely with project manager to ensure any support request resolved in timely manner.

Requirements:

  • Diploma or Degree in Computer Science or Information Technology, or relevant field.
  • Good spoken and written English.
  • Customer-service oriented with a problem-solving attitude.
  • Proactive team player with the ability to work in a dynamic environment.
  • Strong communication skills and willingness to learn new technologies as required.
  • Minimum 3 years’ experience in Software Development.
  • Experience in leading and managing a team of software engineers or programmers is an advantage.
  • Good knowledge in Oracle RDBMS, PLSQL and Jasper Report is an advantage

Support Development Manager is expected to:

  • Lead a team of help desk technicians in attending to customer support request.
  • Manage escalations and ensuring any support requests are responded and resolved in timely manner.
  • Lead a team of software engineers in developing and delivering customer enhancement and/or change requests.
  • Involve in system development in accordance with the specification provided by the project manager.
  • Involve in system deployment to customer environments.
  • Perform quality check on the work done by team members.
  • Any other duties as assigned by immediate supervisor.
About the company
PT Boon Software
11 - 50 employees
BOON SOFTWARE is a Leading ASEAN Logistics & Supply Chain Consulting Company, established in 1993, headquartered in Singapore with branch offices in Jakarta and Batam, Indonesia. Having deep domain expertise and years of experience in over 15 countries, Boon Software’s flagship product Symphony Logistics Suite is specifically designed for cost-effective and lean logistics management. With more than 20 years of consulting experience, Boon Software serves a wide spectrum of multi-national and small-medium enterprises providing services, solutions, add-on developments and post-implementation support for Oracle and Symphony Applications.
Office address
AKR Tower Lt. 12 B Jalan Panjang No 5 Kebon Jeruk
Company gallery

Glints Safety Tips

Legitimate employers won’t ask for contact Telegram or any kind of top-ups or payment. Do not provide your messaging app contacts, bank details, or credit card information.

Learn More
Report This Job

Support Development Manager