Supervisor

089612345602 ATAU [email protected]

1. Strong Operational Control:

* Outlet buka tepat waktu

* Staff masuk lengkap

* Area bersih

* Mesin siap pakai

* Stock cukup untuk shift

* Order flow rapi saat ramai

2. Leadership di Lapangan:

* Bagi posisi bar / kasir / floor

* Tegur staff yang lambat

* Jaga mood tim

* Handle staff baru

* Kasih contoh kerja cepat

3. Problem Solving Cepat:

* Staff telat

* Customer komplain ringan

* Susu habis

* POS error kecil

* Antrian panjang

* Barista panik saat rush hour

4. Product Knowledge:

* Basic espresso

* Milk steaming

* Standard rasa

* Recipe menu

* Cara pakai alat

* Workflow bar

5. Quality Control:

* Rasa minuman konsisten

* Presentasi bagus

* Cup bersih

* Speed service oke

* Customer experience nyaman

6. Discipline Enforcement

* Grooming staff

* Datang tepat waktu

* Pakai SOP

* Closing rapi

* Checklist dikerjakan

7. Communication Skill:

* Report masalah

* Update sales

* Kondisi staff

* Kebutuhan stock

* Briefing

* Teguran

* Instruksi jelas

8. Basic Admin Skill:

* Daily report

* Shift report

* Stock harian

* Absensi

* Void/refund note

* Sales recap sederhana