Job description for Supervisor Senior Retail at PT Baraq Makmur Sejahtera
retail supervisor manages daily shop operations, leads sales teams, and helps customers. They bridge the gap between workers and store managers to keep the business running well.
Main Duties
- Team leadership: Make staff work schedules, assign daily tasks, and train new workers.
- Customer care: Help solve customer complaints and handle difficult returns.
- Stock control: Count inventory, check product displays, and order new items.
- Sales goals: Track daily sales and help the team reach store targets.
Key Skills
- Communication: Talk clearly with staff and shoppers.
- Problem solving: Fix issues fast when things go wrong.
- Multitasking: Handle busy store hours and sudden problems
