Job description for Supervisor Sales Executive area Tangerang at PT Champ Resto Indonesia Tbk
Requirements:
- 3–5 years of experience in Sales, preferably in the F&B/Hospitality industry, with a proven track record of achieving sales targets.
- Minimum D3/S1, preferably in Management, Marketing, Business, or related fields.
- Strong communication, presentation, negotiation, and interpersonal skills.
- Having a corporate/B2B and B2C customer network or database is a plus.
- Good understanding of products/services, market dynamics, competitors, and industry trends.
- Strong ability to analyze sales reports, KPI, conversion rate, and sales funnel.
- Able to coach and develop the team in effective sales techniques and product knowledge.
- Owns a personal vehicle and a valid SIM A and/or SIM C for field activities.
- Willing to work flexible hours, including weekends when required for events or activities.
- High integrity, disciplined, responsible, and strongly target-oriented.
Key Responsibilities:
- Coordinate, organize, and monitor the daily activities of the Sales Executive nteam.
- Ensure the achievement of sales targets and KPIs set by the company.
- Identify market opportunities and develop new business/customer accounts.
- Conduct sales activities through calls, emails, social media, meetings, and canvassing.
- Monitor and report sales activities, pipeline, and target achievement on a regular basis.
- Ensure customer payments are properly managed according to company SOP.
- Coordinate with outlet teams and related departments to ensure smooth production and delivery of customer orders.
- Build and maintain strong customer relationships while providing excellent products and services.
- Prepare and submit team sales performance reports to the Assistant Manager/Manager or Management.
- Handle customer complaints and ensure optimal customer service.
