Job description for Studio Manager at Cardea Physiotherapy & Pilates
Key Responsibilities
- Manage all aspects of studio operations, including class scheduling, client registration, inventory management, and studio cleanliness.
- Ensure all studio equipment and facilities are well-maintained and functioning optimally.
- Develop and implement marketing strategies to increase client acquisition and studio revenue.
- Drive direct sales, provide consultations to prospective clients, and ensure client satisfaction through friendly and professional service.
- Handle client complaints and feedback, and communicate relevant insights and recommendations to management.
Qualifications
- Education: Minimum Diploma (D3) or Bachelor's Degree (S1) in Business Management, Healthcare Administration, or a related field.
- Experience: At least 2 years of experience in operations management, preferably in the fitness or healthcare industry.
- Proficiency in Mandarin is a strong advantage (preferred but not required).
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to build and maintain positive relationships with clients and team members.
- Ability to work independently as well as collaboratively within a team.
- Proficient in computer applications and relevant software (e.g., Microsoft Office and studio management software).
- Basic knowledge of Pilates and fitness.
- Eagerness to learn, grow, and continuously develop professionally.
