Job description for Studio Admin at Aligne Studio
Qualifications
- Female, 18-30 years old
- Minimum education: High School Diploma or equivalent
- Strong communication and interpersonal skills
- Detail-oriented, organized, and responsible
- Customer service-oriented with a positive attitude
- Able to work independently and as part of a team
- Proficient in Google Workspace and Microsoft Office
- Familiar with WhatsApp Business, Instagram, and booking platforms is a plus
- Interested in wellness, fitness, or pilates industry
- Willing to work in shifts, including weekends and public holidays if required
- Previous experience as an Admin, Customer Service, or Front Desk staff is a plus (Fresh graduates are welcome to apply)
Responsibilities :
• Manage class bookings and rescheduling requests
• Respond to member inquiries via WhatsApp and social media
• Maintain member database and class schedules
• Support daily studio operations
• Coordinate with instructors and the operations team
• Ensure excellent customer experience for all members
