Job description for Student Advisor at The British Institute
- Serve as the first point of contact for students and parents, providing accurate and timely information regarding courses, schedules, and academic programs.
- Advise students on course placement, program options, and learning pathways based on their goals and English proficiency.
- Assist with student registration, enrollment, class placement, and re-enrollment processes.
- Maintain up-to-date student records and ensure accurate reporting in the system.
- Handle inquiries, feedback, and complaints professionally, escalating issues when necessary.
