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Student Advisor Retention

Rp5,500,000 - 6,500,000/Month
Full-Time · On-site
Minimum Senior/Vocational High School
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience
Minimum Senior/Vocational High School

Skills

Sales Strategy

Customer Relationship Management

Customer Engagement

Customer Service

Sales and Marketing

Communication Skills

B2C Sales

Job Benefits

Health Insurance

Work Insurance

THR

Career Path

This job post is managed by

HO
HR Ops Sparks Swim Recruitment

Job description for Student Advisor Retention at PT Pendidikan Anak Bangsa

Job description:

  • Menyampaikan informasi mengenai program lanjutan, level, dan manfaat kelas di Sparks Swim untuk mendorong keberlanjutan belajar murid.
  • Mengidentifikasi kebutuhan dan perkembangan murid, serta memberikan rekomendasi kelas atau coach yang paling sesuai untuk mendukung progress mereka.
  • Menangani berbagai inquiry (walk-in, WhatsApp, telepon, dan media sosial) dengan responsif, ramah, dan solutif.
  • Melakukan follow up secara proaktif kepada orang tua terkait kelanjutan paket, feedback kelas, dan kebutuhan murid.
  • Membangun serta menjaga hubungan baik dengan orang tua guna meningkatkan kepuasan dan loyalitas terhadap layanan Sparks Swim.
  • Berkoordinasi secara aktif dengan coach dan admin dalam mengatur serta mengonfirmasi jadwal kelas.
  • Memastikan setiap proses perpanjangan paket, perpindahan, atau penyesuaian kelas berjalan dengan lancar dan terorganisir.
About the company
PT Pendidikan Anak Bangsa
Education Management
51 - 200 employees

Sparks Swim is a growing children’s swimming academy under the SEVEN Retail Group, dedicated to helping young learners develop confidence, coordination, and a lifelong love for swimming from an early age.

Currently expanding across multiple locations, Sparks Swim focuses on creating a safe, fun, and educational environment for children aged 0–8 years old. Our programs are designed not only to teach swimming techniques but also to nurture essential life skills, including discipline, confidence, and social development, through every splash and smile in the pool.

At Sparks Swim, we believe that swimming is more than just a skill, it’s a journey of growth, connection, and discovery!

Office address

Jl. Bintaro Raya No.15, RT.11/RW.10, Kby. Lama Sel., Kec. Kebayoran Lama, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12240 · Jalan Bintaro Raya 15, Kebayoran Lama Utara Kel., Kebayoran Lama, Jakarta Selatan, 12240, Indonesia

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