Student Advisor - English Academy by Ruangguru Sidrap

Student Advisor

Deskripsi Pekerjaan

1. Memantau perkembangan belajar siswa serta menyampaikan informasi yang relevan kepada Tim Akademik dan melakukan tindak lanjut yang diperlukan.
2. Membangun hubungan yang baik dengan siswa melalui pemberian motivasi, pendampingan, dan dukungan secara konsisten selama proses pembelajaran.
3. Mendampingi calon siswa serta memberikan informasi yang dibutuhkan untuk mendukung proses penjualan.
4. Memberikan arahan, masukan, dan solusi kepada siswa agar dapat mencapai target belajarnya.
5. Mencapai target presentasi, engagement siswa, dan penjualan sesuai dengan target perusahaan.

Kualifikasi

1. Pendidikan minimal Diploma (D3) dari semua jurusan.
2. Memiliki pengalaman 1–2 tahun di bidang Sales, Marketing, Business Development, Customer Success, Business Operations, atau bidang terkait. Pengalaman di industri pendidikan, kursus bahasa Inggris, atau startup menjadi nilai tambah.
3. Memiliki kemampuan komunikasi dan interpersonal yang sangat baik serta berorientasi pada pelayanan pelanggan.
4. Teliti, terorganisir, dan mampu mengatur prioritas pekerjaan dengan baik.
5. Memiliki smartphone dan laptop pribadi.
6. Berorientasi pada target, proaktif, serta mampu bekerja secara mandiri maupun dalam tim.

Job Description

1. Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
2. Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
3. Support sales activities by engaging prospective students and assisting them in making informed decisions.
4. Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
5. Achieve individual and team targets for student engagement, presentations, and sales performance

Job Requirements

1. Minimum Diploma 3 education in any discipline
2. 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, Business Operations, or related fields. Experience in education, English courses, or startups is a plus.
3. Strong interpersonal and relationship-building skills with a customer-oriented mindset.
4. Detail-oriented with excellent organizational and time management skills.
5. Excellent communication skills.
6. Have a personal smartphone and laptop.
7. Target-driven, proactive, and able to work independently as well as collaboratively in a team.