Staff Ticketing / Helpdesk

Voltras International

Rp2,000,000 - 2,100,000/Month

Hotel & Travel Ticketing Staff

Contract · On-site

Minimum Senior/Vocational High School

Less than a year of experience

Job Requirements

On-site

Less than a year of experience

Minimum Senior/Vocational High School

Skills

Customer Service

Ticketing

Strong Communication Skills

Airlines Ticketing

Job Benefits

Health Insurance

Laptop Provided

Work Insurance

Career Path

THR

This job post is managed by

Danial Siregar

Job description for Staff Ticketing / Helpdesk at Voltras International

Tanggung Jawab:

• Menangani online helpdesk dengan tools aplikasi internal

• Melakukan tugas sebagai ticketing seperti refund, rebook, reroute

• Merespon permintaan bantuan maupun masalah dari member sub agent

• Melakukan dokumentasi permasalahan

Kualifikasi:

• Minimum pendidikan SMU/SMK

• Kemampuan komunikasi yang baik

• Familiar dengan aplikasi web dan email

• Kemauan untuk memecahkan masalah, teliti dan tekun

• Memahami prosedur reservasi tiket dan hotel (nilai tambah)

• Ten fingers writing

• Bersedia bekerja dalam shift

• Mahasiswa/pelajar baru lulus dipersilahkan untuk melamar.

• Penempatan Sleman, Yogyakarta

Benefit :

• Competitive Salary

• BPJS Kesehatan dan BPJS Ketenagakerjaan

• Lingkungan kerja yang nyaman

Voltras International

Information Technology and Services

51 - 200 employees

VOLTRAS Group was established by four people who have passion in technology innovation. Our company formed as a result of an extensive discussion starting at the end of 2006 after earning international experience combined with deep investigation and study about domestic and regional market.

VOLTRAS Group is passionately building application software in hospitality, energy and transportation industry. We are a growing and non-bureaucratic organization developed by creating ideas to actual implementations. Our team consists of young people with strong educational background who have passion in technology

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