STAF CUSTOMER SERVICE

PT. HUTAMA SOLUSI INDONESIA

Company prefers not to disclose

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Bachelor’s Degree

1 - 3 years of experience

Job Requirements

On-site

1 - 3 years of experience

Minimum Bachelor’s Degree

Job Benefits

THR

Health Insurance

Work Insurance

This job post is managed by

Hutama Solusi Indonesia

Premium Employer

Job description for STAF CUSTOMER SERVICE at PT. HUTAMA SOLUSI INDONESIA

Deskripsi Pekerjaan – Staff Customer Service

Menerima dan menangani pertanyaan, permintaan, serta keluhan customer.
Menerima laporan kerusakan chiller dan freezer serta membuat Service Order/Work Order.
Mengatur jadwal dan koordinasi dengan teknisi terkait pekerjaan service.
Memantau progress perbaikan hingga pekerjaan selesai dan melakukan follow-up kepada customer.
Membantu kelengkapan dokumen form service dan foto foto perbaikan.
Membuat laporan dan administrasi terkait aktivitas customer service.
Menjaga komunikasi dan hubungan baik dengan customer.

Interview process

PT. HUTAMA SOLUSI INDONESIA

Consumer Services

11 - 50 employees

Office address

The Loop BSD, Jl. Lkr. Botanika Selatan Blk. B1 No.19, Pagedangan, Kec. Pagedangan, Kabupaten Tangerang, Banten 15339

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