SPV Customer Service
Job benefits
Medical coverage
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Must have skills
Nice to have skills
Job description for SPV Customer Service at Howel And Co
Requirments:
- Bachelor degree on any major
- Min 3 years in a customer service position as supervisor
- Ability to think strategically and to lead
- Good understanding of management pactices and techniques
- Advanced troubleshooting and multi-tasking skills
- Excellent leadership and interpersonal skills
- Proficiency in Microsoft Office
- Outstanding witten and verbal communication skills
- Customer Service Oriented
Job Descriptions :
- Improve customer service experience and creat engaged customers
- Take ownership of customers issues and set resulation
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies, and standards
- Keep accurate records and document customer service actions and discussions
- Analyse services statistics and compile accurate reports
- Mentor and develop customer services agents and nurture an enviroment where they can excel through encouragement and empowerment
- Keep ahead of industry's development and apply best practices areas of improvement
- Control resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
About the company
Howel and Co is an e-commerce business that provides perfect gifts for every ocassion. In order to achieve that goal, every Howel and Co product must meet each of these criteria
1. The product must be Useful
2. Our products is customizable by the customer.
3. Products that is commonly used in everyday life, but rarely bought, such as “Towel or sleepwear”.
With these criteria, we believe when people buy their gifts from Howel and Co, the recepient will be excited to receive your gift !
Started in 2015 under the name "Towel Boss", Howel and Co is currently striving to become the first and largest gift e-commerce site in Indonesia.
Our Vision
Become #1 E-Commerce Gift in Indonesia by 2025
Our Mission
Bringing the perfect gift for everyone whenever there is a reason to celebrate
Company gallery
Similar jobs for you
Questions That You Might Have In Mind
wfh kerja 24 jam
Gw mau curhat aja, kantor gw balik lagi WFH nih karena angka corona naik lagi, tp kok jatohnya gw kayak kerja 24 deh, dikejar2 terus sama bos dan berasa ngga ada batasan, stress banget jujur....
Kandidat terpilih
Saya lihat lamaran di Glints, dan baru pertama kalinya lamaran saya berubah menjadi kandidat terpilih. Kalau begitu apa mungkin saya akan dipanggil interview?
Lalu bagaimana cara memfollow up nya soalnya saya belum mendapat kabar baik dari email atau pun WA
Ciri penipuan berkedok Interviews
Halo semuanya, ada info atau saran terkait penipuan mengatas namakan interview? saya sudah banyak apply resume untuk internship atau part-time belum ada dapat balasan tapi ada beberapa balasan yang menurut saya tidak masuk akal seperti lokasi yg tidak sesuai atau bahkan harus bayar sekian rupiah untuk jaminan masuk.
