Spesialis Customer Support
IDR5,500,000 - 6,000,000/Month
Full-Time · On-site
Minimum Bachelor’s Degree
1 - 3 years of experience
This job was closed
Job Requirements
On-site
1 - 3 years of experience
Minimum Bachelor’s Degree
21-29 years old
Skills
Working under pressure
Customer Satisfaction
Customer Support
English Language
Responsible
Hard Worker
Job benefits
Team-building events
Build camaraderie and trust within the company
Stock option
Our Employee Stock Purchase Plan lets you buy our shares at a discount to their market price
Insurance
Financial protection for you and your family in case of health or other emergencies
Vacation & Leaves
You can take as many vacations, sick, personal, or mental health days as you need, so long as your manager approves your time off
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Online 16 hours ago
Job description for Spesialis Customer Support at Airpaz.com
- Respond to customer queries in a timely and accurate way via phone, email or chat
- Identify customer needs and guide customers by using particular features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Monitor customer complaints on social media and reach out to provide assistance
- Inform customers on any new features and its functions
- Conduct after sales services
- Follow up with customers to ensure their technical issues are resolved
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