Job description for SPA Trainer at Spa Central Batam
- Memberikan pelatihan praktik dalam layanan spa seperti pijat, facial, body treatment, dan terapi wellness lainnya.
- Melatih staf dalam penggunaan produk spa, peralatan, dan alat kerja sesuai dengan protokol spa dan standar praktik industri.
- Menyusun dan menjaga standar operasional prosedur (SOP) untuk seluruh treatment dan layanan guna memastikan konsistensi serta kualitas layanan di semua staf spa pada cabang yang menjadi tanggung jawab.
- Manage and supervise Lead Therapist, Senior Therapist, and Peer Trainer Therapist involved in the Grader’s massage department, including hiring, training, grading, and performance evaluations.
- Reporting for therapist skill chart within branch to Trainer Head.
- Within the Grader’s massage grading department, training only for Lead Therapist, Senior Therapist, Peer Trainer Therapist, and potential trainer therapist.
- Participate in HQ for service/product development and setting up of new branch training and leadership.
- Backup Lead Therapist at branch when the branch does not have a Leader.