Job description for Solution Technical Support at Flashklik
Core Requirements
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.
- Good understanding of general IT concept
- Server and cloud concepts
- Software applications and system integration
- Strong willingness and ability to learn new technologies and solutions independently.
- Able to understand technical documentation, product manuals, and solution architecture.
- Good communication and presentation skills.
- Comfortable explaining technical concepts to both technical and non-technical audiences.
- Able to conduct product demonstrations, presentations, and basic technical workshops.
- Good analytical and troubleshooting skills.
- Able to work with customers during both pre-sales and post-sales stages.
- Willing to undergo training and obtain professional certifications provided by solution principals/vendors.
- Good written and spoken English, particularly for understanding technical documentation and attending vendor training.
Preferred Qualifications
- 1–3 years of experience in IT infrastructure, system integration, technical support, implementation, or pre-sales.
- Experience dealing directly with enterprise or business customers.
- Familiarity with technologies such as networking, servers, endpoint management, cybersecurity, cloud, virtualization, printing solutions, or enterprise software.
- Experience preparing technical proposals, solution presentations, diagrams, or Proof of Concept environments.
- Previous vendor certifications are an advantage.
- Experience working with technology vendors, distributors, or system integrators is a
About Flashklik
Flashklik is a technology solutions provider focused on simplifying how businesses use technology to increase productivity and make smarter decisions. The company offers services such as pay-per-print printer solutions, meeting and facility management tools, reliable data insights, and on-demand device services. Flashklik designs its solutions to reduce wasted time and ensure that technology genuinely supports daily operations
