Job description for Social Media Officer at Headstart Digital
Social Media Officer – Headstart Digital
Employment Type : Full-time
Hybrid Working (WFO & WFH)
Responsibilities :
• Monitor complaints or enquiries (DMs, Comments) on social media accounts and reach out to provide assistance.
• Improving social media experience, creating engagement with audiences, and facilitating organic growth.
• Managing content upload schedules.
• Respond to audience queries in a timely and accurate way.
• Update our internal databases with information about issues.
Minimum Qualifications:
- Preferably experienced in handling inbound on social media admin platform
• Excellent written and verbal communication skills
• Working knowledge of social media platform (Instagram & Tiktok).
• Catch up with the latest social media trends.
