Service Department Head

PT Gajah Utama Internasional

Company prefers not to disclose

Services Industry Automotive Service Consultant

Full-Time · On-site

Minimum Associate Degree

5 - 10 years of experience

Job Requirements

On-site

5 - 10 years of experience

Minimum Associate Degree

This job post is managed by

Skills

Technician

Automotive Engineering

Team Leadership

Project Management

Cross-functional Team Leadership

Time Management

Job description for Service Department Head at PT Gajah Utama Internasional

We are HIRING!!!!

Service Department Head - Samarinda Branch

Requirement:

Pendidikan Min. D3
Berpengalaman dibidang yang sama min. 5 tahun
Memliki kemampuan kepemimpinan, komunikasi, dan problem solving yang baik
Memiliki pengetahuan teknis mendalam tentang alat berat (Dump Truck, Crane, Port Machinery)
Terbiasa menangani unit - unit dengan heavy duty operation di industri konstruksi, pertambangan
Memahami sistem manajemen service dan layanan purna jual termasuk warranty claim, job order management, dan preventive maintenance.
Mampu memimpin tim teknisi, service advisor, dan field service dengan baik
Bersedia melakukan kunjungan lapangan atau inspeksi unit ke lokasi operasional pelanggan (onsite service)

Responsibilities:

Mengelola service objective
Mengelola Program Service dan Product Service
Monitoring proses penerimaan dan pengiriman unit
Pengembangan dan monitoring Team

PT Gajah Utama Internasional

51 - 200 employees

PT. Gajah Utama Internasional (GUI) is a SANY Authorized Dealer in Indonesia. Established on March 16th, 2018, PT GUI partnered with a SANY heavy equipment manufacturing company, which has a reputation for producing high-quality heavy equipment, and later became the Authorized dealer of SANY Mining Truck & Crawler Crane in Indonesia. Focusing on selling mining truck units until 2023 PT, GUI has three branch companies spread across several major Indonesian islands, namely the islands of Sumatra, Java, and Kalimantan.

Office address

Sentra Bisnis Artha Gading, Jl. Boulevard Artha Gading No.2-3, RT.18/RW.8, West Kelapa Gading, Kelapa Gading, North Jakarta, DKI Jakarta 14240, ID

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