Job description for Service Coordinator (Mandarin Speaker) at PT. Atlas Copco Indonesia
Your role and day-to-day
Bring your curiosity to work as our next Service Coordinator. You will be part of our CTS Operation & Technical team reporting to Planner Supervisor. In this role, your mission is to completes all procedures and tasks before tackling the next, contributing to data quality, KPIs and customer satisfaction. You will contribute directly to how we create high‑quality products and solutions for our customers.
Your day-to day
- Planning job intervention on respected area for the tentative and fix schedule
- Completes all procedures and tasks before tackling the next, contributing to data quality, KPIs and customer satisfaction
- Communicating clearly and correctly with our customers, exceeding expectation
- Correctly prioritizes the different stakeholder’s requests, both internally and externally
Your skills and experience
- You have 1 year of experience, working in operation function
- Good analytical and problem solving skills
- Good organizational and time management skill
- Demonstrate good communication skills on all levels - Task and Customer oriented
- Preferable have experiences and fresh graduates are welcome and good communication with Mandarin will be an advantage
We encourage you to apply even if you don't meet every point of requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
Your location
This role requires you to work on-site at our office in Jakarta, Indonesia. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.
