Senior Tenant Relations
Company prefers not to disclose
Full-Time · On-site
Minimum Bachelor’s Degree
3 - 5 years of experience
Job Requirements
On-site
3 - 5 years of experience
Minimum Bachelor’s Degree
This job post is managed by
RP
Skills
Job description for Senior Tenant Relations at PT Manunggal Bakti Sarana
Job Description
- Respond to tenant inquiries, concerns, and requests
- Resolve tenant issues
- Coordinate with internal teams to address maintenance, billing, or service-related concerns
- Provide information about property policies, procedures, and updates
- Handle complaints or disputes
- Collect feedback and suggestions from tenants
- Relay feedback and suggestions to the management team
- Prepare daily or monthly reports
Qualification
- Bachelor’s degree in any major
- Minimal 3–4 years of experience in tenant relations, property management, or customer service.
- Good looking & excellent written and verbal communication skills to interact with tenants, owners, vendors, and team members.
- Strong ability to address tenant concerns, resolve complaints, and maintain positive relationships with tenants.
- Strong organizational skills to manage files and documents efficiently
- Applicant must be willing to work in shift time/weekend/public holiday
About the company
PT Manunggal Bakti Sarana is a Building Management company responsible for managing UTTARA THE ICON, a premium apartment located at Jl. Kaliurang KM 5.5 No.72, Sleman, Yogyakarta.
With a team of professionals, PT Manunggal Bakti Sarana is committed to providing the best services in operations management, facility maintenance, and building security, ensuring a comfortable and high-quality living environment for residents.
Interested in joining us?
Office address
Jl. Kaliurang No.72 Km.5, Yogyakarta, Yogyakarta 55281
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