Job description for Senior Project Manager at PT Kairos Utama Indonesia
Role Responsibilities:
- Lead the end-to-end project lifecycle, including initiation, planning, execution, monitoring, controlling, and closure.
- Develop and maintain detailed project plans, schedules, milestones, and delivery targets.
- Define project scope, objectives, deliverables, roles, responsibilities, and success criteria.
- Lead and manage cross-functional project teams to ensure effective project execution.
- Assign and manage project resources based on project requirements and priorities.
- Monitor project progress against agreed timelines, milestones, scope, budget, and quality standards.
- Identify potential risks, issues, dependencies, and project constraints and develop appropriate mitigation plans.
- Manage project changes, including scope, timeline, resource, and cost changes, through proper change control processes.
- Establish and maintain effective communication with clients, management, internal teams, vendors, and other stakeholders.
- Act as the primary escalation point for critical project issues and provide timely resolution or recommendations.
- Conduct regular project meetings, steering committee meetings, and project reviews.
- Prepare and deliver project status reports, dashboards, presentations, and management updates.
- Monitor project financial performance, including budget utilization, project costs, and commercial aspects.
- Ensure project deliverables comply with agreed requirements, SLA, KPI, SOW, and contractual obligations.
- Coordinate with vendors and third parties to ensure services and deliverables are completed as agreed.
- Ensure proper project documentation, governance, and administrative processes are maintained.
- Drive continuous improvement initiatives to improve project efficiency, service quality, and delivery performance.
- Manage project closure, including final deliverables, documentation, lessons learned, handover, and project evaluation.
Role Requirements:
- Minimum Bachelor’s Degree (S1), preferably in Information Technology, Computer Science, Information Systems, Engineering, Management, or a related field.
- Minimum 7 years of experience in Project Management, preferably in IT Project Management.
- Minimum 3 years of experience as a Project Manager or Senior Project Manager.
- Proven experience managing complex projects involving multiple stakeholders and cross-functional teams.
- Strong understanding of Agile/Scrum and/or Waterfall methodologies.
- Experience in IT infrastructure, application, managed services, or technology-related projects is preferred.
- Strong leadership, communication, negotiation, problem-solving, and stakeholder management skills.
- Strong ability to manage project risks, timelines, budgets, resources, and issues.
- Experienced in preparing management reports and presenting project updates to clients and senior management.
- PMP, PRINCE2, Scrum Master, or equivalent certification is an advantage.
- Fluent in English.
Skill Set Requirements
Project Management:
- Strong project planning, execution, monitoring, and controlling skills.
- Proficient in project management methodologies such as Agile, Scrum, and Waterfall.
- Strong understanding of project lifecycle, governance, and delivery processes.
- Strong skills in scope, schedule, budget, resource, risk, issue, and change management.
Leadership & Management:
- Strong leadership and team management capabilities.
- Ability to lead cross-functional and multi-disciplinary teams.
- Strong decision-making and problem-solving skills.
- Ability to manage priorities and work effectively under pressure.
- Strong conflict resolution and negotiation skills.
Stakeholder & Client Management:
- Excellent stakeholder management and relationship-building skills.
- Strong client-facing and communication skills.
- Ability to manage expectations and handle escalations professionally.
- Strong negotiation and influencing skills across different levels of stakeholders.
Communication & Reporting:
- Excellent verbal and written communication skills.
- Strong presentation skills for management and client-level audiences.
- Ability to prepare clear and structured project status reports, dashboards, and presentations.
- Strong documentation and reporting skills.
Technical & Business Skills:
- Good understanding of IT infrastructure, applications, systems, and managed services.
- Ability to understand technical requirements and translate them into project deliverables.
- Strong understanding of SLA, KPI, SOW, contract, and service delivery requirements.
- Good commercial and financial awareness, including project budget and cost control.
- Proficient in project management tools such as Microsoft Project, Jira, Trello, Asana, or equivalent.
- Proficient in Microsoft Office, especially Excel, PowerPoint, and Word.
Professional Skills:
- Analytical and strategic thinking.
- Proactive and results-oriented mindset.
- Strong attention to detail.
- High level of accountability and ownership.
- Ability to work independently as well as collaboratively.
- Strong adaptability in a dynamic and changing environment.
