Senior Account Manager IT

Key Responsibilities

- Identify, develop, and manage new business opportunities within the telecommunications industry in Indonesia

- Build and maintain strong relationships with mobile operators, digital service providers, technology partners, and enterprise customers

- Drive sales engagements from prospecting to proposal submission, negotiation, and contract closure

- Understand customer business challenges and align suitable technology and digital solutions

- Work closely with internal solution, delivery, and product teams to develop compelling customer proposals

- Develop strategic account plans and pipeline forecasts to achieve revenue targets

- Monitor market trends, competitor activities, and emerging opportunities within the telecom and digital ecosystem

- Participate in customer meetings, industry events, and executive presentations

- Prepare commercial proposals, presentations, RFP responses, and business cases

- Ensure timely follow-up and strong customer engagement throughout the sales cycle

- Maintain accurate pipeline reporting and CRM updates

Requirements

- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field

- 6 years of experience in business development, sales, account management, or partnerships within the telecommunications industry in Indonesia

- Strong understanding of telecom operator environments, digital transformation initiatives, and enterprise technology solutions

- Proven experience managing customer relationships and driving commercial growth

- Experience working with mobile operators, ICT providers, OSS/BSS vendors, API platforms, digital services, cloud, or enterprise solutions is an advantage

- Strong communication, negotiation, and presentation skills

- Ability to engage stakeholders across business and technical functions

- Self-motivated, proactive, and able to work independently in a fast-paced environment

- Fluent in Bahasa Indonesia and professional working proficiency in English