Senior Account Executive

JIA Communications

IDR5,500,000 - 8,500,000/Month

Business Development / Sales

Full-time

3 - 5 years of experience

Job benefits

Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Vacation & Leaves
Feel a need for a short break from work? our company is quite flexible when it comes to leaves; be it for vacation, sick, personal, or mental health days. Simply discuss what you need and we will try to cater to those.

Skills

Good Communication Skills In English And Bahasa

Integrated Marketing Communications

Proposal Writing

Building client relationships

Client Engagement

Client Account Servicing

Strong Analytical Skills

Strategic account management.

Marketing Campaign

Lobby & Negotiation skill

Campaign Planning

Job description for Senior Account Executive at JIA Communications

We are looking for a dedicated and experienced senior account executive to manage our customer accounts and account executive team. The senior account executive’s responsibilities include building and maintaining a sales pipeline with a high conversation rate, attending sales meetings to provide progress updates, and researching industry trends. You should also be able to identify new sales opportunities through networking initiatives and customer referrals.
Responsibilities:
Lead Account Executive team and Manage day-to-day communication between clients and internal team
Understands client's goals & expectations and be an advocate of the client's brand
Builds strong relationships with clients that position JIA as a trusted partner and maintain good relationship with existing clients to increase customer lifetime value
Developing and implementing effective account plans to retain existing customers.
Coordinate with Business Team to manage budget, make quotation and spending during projects
Supervise and ensure all projects delivered on time, on scope, and on budget to maintain excellence
Acquire new clients while promoting our brand to target customers
Ensure accurate briefs are provided to members of the team, including timelines, and drive the process through to delivery of job in conjunction with account director
Keep clients and internal stakeholders proactively updated at all times
Ensure client response rates are maintained at a professional and appropriate level at all key milestones within the project
Set up meeting with prospects. Identifying customer needs and communicating how company products and services fulfill those needs.
Build familiarity with the range of any projects, adapting budgets and timelines according to the varying processes involved
Supports account upsell and value-add projects for clients
Support clients in understanding the steps involved in the projects, providing explanations where required
Liaise with production team for accurate estimates and ensure work progresses on track
Reconcile projects regularly to flag where activity has gone beyond the scope
Developing solid sales proposals to convince potential and existing customers to purchase company products and services.
Identify prospective client list , Interact with prospects via email, live web chat, calls, and provide the required information by resolving queries.
Maintain lead/prospect sales records in the CRM database.
Develop positive relationship with existing clients & be their trusted partner.
Safeguard client’s property by taking all reasonable precautions to avoid loss or failure
Ensure warm yet professional service quality with partnership and personalized model
Retain clients satisfaction for result and relationship
Collaborate with internal team, vendors, and other necessary parties as needed.
Connect with clients frequently, serving as contact between the client and internal team
Discusses strategy with clients and helps develop campaigns
Accustomed to monitoring internal in making proposals and making presentations
Helping strategic team in presenting creative proposals, strategy, and cost to clients for approval, making sure all components are in line with the brand
Addresses any issues or delays in the project, as well as clients’ feedback to determine product and service shortfalls.
Requirements:
Bachelor's degree in marketing, communications, business administration or management, or related field.
Proven experience working as a senior account executive.
Handling Local or Multinational clients of various industries for Advertising projects
Work experience min. 3 years as Account Executive in Above/Below the Line or Digital Agency,Digital Media Experience (Brand, Agency, Publisher or Platform)
Proposal presentation in both Bahasa & English fluently
Able to write using English and Bahasa proficiently is a MUST
Have effective communication skills.
Outstanding negotiation and consultative sales skills.
Exceptional customer service skills.
Excellent leadership and management skills.
Strong analytical and problem-solving skills.
Experienced working on a paid ads campaign, Media buying or creative in Paid Media, Social Media, and Technology is a plus
Able to work effectively with a variety of internal disciplines and business groups, including Account Management, Operations, Creative and Technology teams
Experience in managing teams, projects, and in working cross-functionally
Experience in Integrated marketing planning, budgeting and proposal writing
Strong analytical, logical thinking & able to work under tight deadline in addition to task/project management
Advanced skills in Excel, Proficient in PowerPoint or G-Suite Collaboration (Google Docs, Slides, and Sheets)
Great attention to detail with accuracy and result oriented
Strong organizational skills and ability to work within a dynamic and fast-paced environment
Ability to multitask and prioritize to meet critical deadlines
Willingness to dive into a complex project or business and tackle challenges as they arise.
Ability to harness financial data to inform decisions