School Front office & Admissions Officer

Bojana Tirta Islamic School is looking for a warm, professional, and detail-oriented School Front office & Admissions Officer to be the welcoming face of our school.

This role is ideal for someone who enjoys working with people, has strong administrative and can confidently communicate with parents to support school admissions and enrollment growth.

The successful candidate will play an important role in creating positive first impressions for prospective families while ensuring smooth daily school administration.

Key responsibilities

Front office & Parent Relations

1. Welcome parents, visitors, and prospective families profesionally and warmly
2. Serve as the first point of contact for parent inquiries (walk-ins, phone, Whatsapp, and social media)
3. Provide clear and accurate information about school programs, schedule, and enrollment procedures
4. Build positive relationships with current and prospective parents
5. Handle parent concerns and direct them appropiately when needed
6. Assist in organizing Open Houses, School Tours, Parent Seminars, and enrollment events.

Admission & Marketing Support

1. Conduct school tours and explain Bojana Tirta Islamic School’s program confidently
2. Follow up with prospective parents and nuture leads hrough the enrollment process
3. Support student admission, registration, and onboarding documentation
4. Assist in promoting school programs, events, enrollments campaigns
5. Help convert inquiries intoenrollments through excellent communication and service
6. Maintain accurate prospective parent and student databases, ensuring timely follow-up and reporting.

School Administration

1. Maintain accurate student records and adminitrative documentation
2. Prepare and organize reports, forms, and school correspondence
3. Manage filling system (digital and physical)
4. Coordinate administrative support for school operations
5. Coordinate admission processes including interviews, assessments, observation schedules, acceptance letters, and enrollment documentation.
6. Prepare enrollment invoices and monitor registration payment status in coordination with the finance department.

Qualifications

1. Bachelor’s degree in Administration, Marketing, Communications, or related field
2. Minimum 2 years of experience in administration, customer service, admissions, or related roles
3. Experience in education/school administration is highly preferred
4. Strong verbal and written communication skills in English and Bahasa Indonesia
5. Excellent interpersonal and customer service skills
6. Strong organizational skills with attention to detail
7. Proficient in Microsoft Office
8. Able to multitas and work independently in a fast paces environment.

Preferred Skills

1. Familiar with Canva or similar design tools to create simple promotional materials, announcements, and social media content.
2. Basic understanding of social media communication and digital content creation.

We are looking for someone who is :

1. Warm, friendly, and profesional
2. Highly organized and detail-oriented
3. Confident in speaking with parents
4. Persuasive yet genuine in communication
5. Proactive and solution-oriented
6. Passionate about childhood education