Job description for Scholarships Support at Bali Children Foundation
Join Our Team – Sponsorship Support
Location: Kerobokan, Bali
Employment Type: Full-time
Help Change Lives Through Education
At Bali Children Foundation (BCF), we believe every child deserves the opportunity to complete their education and build a brighter future. Through our sponsorship and scholarship programs, we connect generous sponsors with students from disadvantaged communities across Bali, ensuring they have access to quality education and the support they need to succeed.
We are looking for a dedicated, organized, and detail-oriented Sponsorship Support to join our Sponsorship & Scholarship Team.
About the Role
The Sponsorship Support plays an essential role in delivering an exceptional experience for both sponsors and students. This position is responsible for maintaining accurate sponsorship records, coordinating sponsor communications, preparing student reports, and ensuring all sponsorship information is up to date.=
You will work closely with the Sponsorship Lead, Community Team, and other departments to ensure sponsors receive timely updates while helping maintain one of BCF's most important relationships—our partnership with those who make our education programs possible.
Key Responsibilities
- Provide support in managing sponsor communications and maintaining positive sponsor relationships.
- Respond to routine sponsor inquiries promptly and professionally, escalating complex matters to the Sponsorship Lead when required.
- Assist in managing sponsor communications during the Sponsorship Lead's leave or absence, ensuring continuity of service and timely support.
- Prepare sponsor correspondence, including cover letters, student reports, letters, and seasonal communications.
- Collect, scan, upload, and organize student school reports, letters, and supporting documents every semester.
- Update student information, including school details, grade levels, photographs, and other relevant records in the sponsorship database.
- Maintain accurate and up-to-date sponsor and student records in cloud-based databases and internal systems.
- Upload student photos, surveys, sponsor visit records, and other documentation to ensure complete digital records.
- Coordinate the preparation of graduation photo books for senior high school graduates.
- Organize Christmas and New Year greeting cards, including collecting, scanning, uploading, and preparing sponsor mailings.
- Support the onboarding of new sponsors and sponsored students by ensuring all required information and documentation is complete.
- Work collaboratively with the Sponsorship Lead, Community Team, and other departments to ensure sponsorship information remains accurate and current.
- Assist with administrative tasks and other projects related to the Sponsorship & Scholarship Program as required.
Qualifications
- Diploma degree in Administration, Management, Communications, Education, Business, or a related field.
- Minimum 1–3 years of experience in administration, customer service, database management, or a similar role.
- Fresh graduates with excellent organizational and communication skills are encouraged to apply.
- Skills & Competencies
- Excellent written and verbal communication skills in both English and Bahasa Indonesia.
- Strong attention to detail with excellent organizational and administrative abilities.
- Proficient in Microsoft Office (Excel, Word, Outlook) and Google Workspace.
- Comfortable working with databases, spreadsheets, and cloud-based systems.
- Able to manage multiple tasks, prioritize effectively, and meet deadlines.
- Professional, reliable, and able to handle confidential information with discretion.
- A collaborative team player with a proactive attitude and strong problem-solving skills.
- Passionate about education and creating opportunities for children and young people.
Why Join Bali Children Foundation?
When you join BCF, you become part of a team dedicated to improving education and transforming lives across Bali.
We offer:
- A meaningful career with real social impact.
- A supportive and collaborative work environment.
- Opportunities for professional development and career growth.
- The chance to work alongside passionate colleagues and international partners who are committed to making a difference.
How to Apply
Please send the following documents:
Cover Letter
Curriculum Vitae (CV)
Only shortlisted candidates will be contacted.
