Job description for Sales Support at Smart Tech Solution International
Job Objective
This is a full office-based position in Bekasi. The Sales Support will fully back up the sales & BD team by handling quotations, order processing, inventory data, dealer documentation, payment follow-up, sales reports, and after-sales coordination.
Key Responsibilities
1. Prepare official quotations, price lists, product proposals, and dealer cooperation agreements for B2B partners.
2. Receive, verify, input, track, and follow up all sales orders, ensure data accuracy and smooth delivery scheduling.
3. Record daily stock incoming/outgoing data, update inventory status regularly for the sales team.
4. Manage invoice administration, payment follow-up, down payment confirmation and sales financial records.
5. Maintain dealer database, update partner profiles, contact information and cooperation history.
6. Respond to daily product inquiries, specification questions, policy explanations and promo program information from resellers.
7. Prepare daily, weekly, and monthly sales reports, stock reports, dealer performance summaries and market feedback.
8. Coordinate with warehouse, logistics and after-sales teams to handle delivery arrangements, return/exchange and operational issues.
9. Organize product catalogs, sales materials, training documents and keep all resources updated.
10. Assist in meeting preparation, dealer visit arrangement, and regional promotional activities.
11. Collect competitor price information and market trends to support internal sales strategies.
Qualifications
1. Minimum 1 year experience in Sales Support, Sales Admin or Operational Support. Fresh graduates with excellent attitude are welcome.
2. Proficient in Microsoft Excel (VLOOKUP, Pivot Table, data sorting and reporting).
3. Experienced in making quotations, processing B2B orders, stock recording and sales documentation.
4. Highly detail-oriented, neat, disciplined, able to handle repetitive office work accurately.
5. Fluent in Bahasa Indonesia, basic English for product and technical terms.
6. Able to work under tight deadlines and support growing sales volume.
7. Honest, responsible, good communication and internal coordination skills.
8. Based in Bekasi or willing to work full-time at Bekasi office, immediate join preferred.
Salary & Benefits (Bekasi 2026 Standard – Fully Compliant)
• Salary
• Transportation allowance
• BPJS
• Annual THR
• Official product training
• Clear career progression in a global energy brand
• Stable office working environment
