Job description for Sales Support at BE MORE INDONESIA
About the Role
We are seeking an enthusiastic and organized Sales Support professional to join Bemore Indonesia (PT. Physiogym Bemore Indonesia) in Jakarta Raya. This is a full-time position that plays a crucial role in enabling our sales team to operate effectively and efficiently. As Sales Support, you will be the backbone of our sales operations, providing administrative and client-facing support that directly contributes to our business growth and client satisfaction. This role is essential to our company's success, ensuring that our sales team can focus on building relationships and closing deals whilst you manage the operational elements that keep everything running smoothly.
Key Responsibilities
- Coordinating and managing sales activities, including scheduling appointments, and maintaining accurate records of client interactions;
- Managing client enquiries and directing them appropriately;
- Providing administrative support to the sales manager;
- Maintaining and updating client databases and customer relationship management (CRM) systems with accurate and timely information;
- Liaising between clients, internal departments, and sales staff to ensure all parties are informed and deadlines are met;
- Preparing sales reports, performance metrics, and other documentation as required by management;
- Handling administrative tasks such as filing, scheduling, and general office management;
- Providing excellent customer service by responding promptly to client communications via WhatsApp, and in person.
What we're looking for:
- Proven experience in a sales support, administrative, or client-facing role, in any type of business, (experience in wellness, fitness, healthcare, or related industry is a plus point).
- Excellent organizational and time management skills with the ability to multitask and prioritize effectively.
- Strong communication skills, both written and verbal, with proficiency in English and Indonesian. Able to speak Mandarin language is an advantage point.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with CRM software or similar database systems.
- A customer-centric approach with the ability to build and maintain positive client relationships.
- Attention to detail and accuracy in administrative tasks.
- Ability to work independently and as part of a collaborative team.
- Professional demeanor and strong work ethic.
- Flexibility and adaptability in a fast-paced business environment.
About Us
Bemore Indonesia is a Japanese leading Physiogym Wellness Center dedicated to helping individuals achieve their health and fitness goals through its uniqueness innovative Japanese Method Therapy and professional support. We pride ourselves on delivering exceptional service to our clients and fostering a workplace culture where teamwork, professional development, and employee wellbeing are paramount. Our mission is to empower our community to lead healthier, more active lifestyles whilst maintaining the highest standards of service excellence. We are committed to creating an inclusive and supportive work environment where every team member can thrive and contribute meaningfully to our success.
What we offer
A full-time position with career progression opportunities.
Competitive salary and bonus package commensurate with experience and qualifications.
Comprehensive health and wellness benefits, including access to our fitness facilities.
Professional development and training opportunities to enhance your skills and advance your career.
A supportive and collaborative work environment with a dedicated team.
Work-life balance initiatives and flexible working arrangements where possible.
A dynamic company culture that values innovation, teamwork, and continuous improvement
