Job description for Sales Support Forwarding at PT Forecastle Indonesia
PT. Forecastle Indonesia, was founded in 2009 in Jakarta-Indonesia, with interest and activities encompassing as Shipping Agency, Project Management, Port Agency and Freight Management.
We offer our clients a seamless portfolio of support services from the initial planning and budgetary phase to the final delivery. Forecastle also values it’s employee and has the best understanding in the business, translating into employee loyalty, stability and commitment to our client's needs.
Visions:
To be Love & Respected by all our stake holders, including employees, customers, principals, vendors and shareholders.
Missions:
- To unlock the potential of our employees, to improve the quality of their life.
- Building values-driven organizations.
- Focus on Innovation & Best practices.
- To deliver a great experience.
Values:
- Honesty, Integrity and Professionalism.
- Family, friendship and enjoying life
- Hard work, dedication and achievement
Job description
- Process new develop order and create quotation and worksheet.
- Communicate effectively with clients to understand their needs, offer solutions, and provide necessary support throughout the sales process.
- Responsible for achieving individual/team targets set by the company.
- Planning & control delivery cargo (pointed vendor to be used)
- Handling Import/Export matter including prepare customer documents according to freight delivery needs if needed.
- Ensure the completeness of import/export documents and compliance with applicable regulations.
- Track and update the status of orders until shipment is complete.
- Coordinate with the operations team and third parties for shipment processes and customs clearance.
- Follow up on customer payments and ensure timely payment.
- Process new or extention of bidding (tender)
Qualifications:
- Bachelor's degree, preferable majoring business of administration or communications.
- Experienced in supporting export-import sales.
- Strong communication in English
- Familiar with all Ms. Office
- Excellent verbal and written communication skills and negotiation to interact effectively with clients and internal teams.
- Fast learner, good teamwork, open minded and having the mindset of continuous grow.
- Strong organizational abilities with attention to detail for managing
data and coordinating multiple tasks efficient
