Job description for Sales Staff at PT. SIMPOWER ELECTRICAL TECH
- Prepare and process sales orders, quotations, invoices, and delivery documents.
- Input and maintain sales data accurately in the system.
- Coordinate with warehouse, production, finance, and logistics regarding customer orders and delivery schedules.
- Monitor order status and ensure timely delivery to customers.
- Handle customer inquiries related to orders, products, delivery, and documentation.
- Prepare regular sales reports and update sales records.
- Maintain customer databases and filing systems.
- Support the sales team in preparing presentations, contracts, and administrative documents.
- Follow up customer payments and coordinate with finance department.
- Assist in handling customer complaints and provide solutions promptly.
- Ensure all sales documents are complete and properly archived.
- Support daily operational activities within the sales department.
