Job description for Sales Representative at Heykama
Position : Sales Representative
Headcount : 12 People
Work Location : Willing to be placed in any location as required
Job Description
- Welcome and serve customers in a friendly, polite, professional, and solution-oriented manner.
- Provide explanations about different types of eyeglasses, lenses, and product features according to customer needs.
- Give product recommendations based on customer preferences, lifestyle, and budget.
- Assist customers in selecting frames, trying on glasses, and ensuring overall comfort.
- Support the initial eye pre-test process before customers are referred to the optician.
- Maintain product displays to ensure they are neat, clean, and visually appealing.
- Accurately record sales transactions and assist with payment processes.
- Continuously update and maintain knowledge of products (frames, lenses, coatings, and promotions) to provide accurate information.
- Support store promotions and event activities as needed.
Job Requirements
- Minimum education of high school/vocational school (SMA/SMK) or equivalent.
- Well-groomed, attractive appearance with polite and professional demeanor.
- Strong communication skills and ability to provide professional customer service.
- Experience as SPG/SPB, in retail, or similar roles is an advantage.
- Active, confident, and able to offer products persuasively.
- Able to work toward sales targets and perform well under pressure.
- Fast learner and capable of understanding technical information about frames, lenses, and eyewear features.
- Able to multitask and work effectively in a team.
- Detail-oriented in recording sales transactions and managing customer data.
- Willing to work in shifts, including weekends and public holidays.
- Experience in the optical industry is a plus.
