Job description for Sales Manager at Celebrity Fitness Paris Van Java
Responsibilities
- Help grow club revenue and improve financial performance (including EBITDA).
- Achieve Net Join Member (NJM) targets and ensure a great member experience in line with club goals.
- Ensure sales targets are met through professional and consultative selling.
- Work with the HR team to recruit and retain a high-quality sales team.
- Support and develop Sales Team Leaders through training, mentoring, and coaching.
- Monitor and improve sales team performance by:
Making sure each team member meets role expectations.
Holding regular check-ins and performance reviews.
Using coaching to help improve results.
- Act as a communication link between company leadership, General Managers, and department heads.
- Build team motivation by:
Developing good relationships with staff.
Recognizing strong performance and addressing underperformance.
Helping team members grow their interpersonal skills.
- Lead by example and follow the company’s dress code.
- Inspire and train the team to help members reach their fitness goals.
- Drive all club revenue streams, including:
External revenue: new memberships through leads and marketing.
Internal revenue: better retention, more personal training, renewals, and referrals.
- Collaborate with other departments and the national marketing team to run programs like club activation, member communication, and local promotions.