Job description for Sales Executive at Tokoplas Ecommerce Malaysia Sdn. Bhd.
Job Summary
The person in this role is responsible for driving business growth by acquiring new customers and strengthening relationships with existing accounts. The role involves understanding customer requirements, providing suitable product and financing solutions, and identifying new sales opportunities to maximize revenue and customer satisfaction.
Qualifications
- Bachelor’s Degree in Business, Marketing, Supply Chain, Engineering, or related fields
- Minimum 2 years of experience in sales, business development, or account management
- Experience in B2B sales, industrial trading, petrochemical, or e-commerce is an added advantage
- Strong communication, negotiation, and presentation skills
- Proficient in Microsoft Office and CRM systems
- Strong analytical and problem-solving skills
- Self-motivated, target-driven, and able to work in a fast-paced environment
- Proficiency in English is required, Mandarin is an added advantage to support Mandarin-speaking customers
Responsibilities
- Build and maintain strong relationships with existing and prospective customers
- Identify customer needs and recommend suitable products or financing solutions
- Generate new sales opportunities and expand customer database
- Achieve monthly, quarterly, and annual sales targets
- Conduct regular customer visits, follow-ups, and business reviews
- Handle customer concerns and ensure timely issue resolution
- Coordinate with internal teams including supply chain, finance, and operations to ensure smooth order fulfillment
- Identify upselling and cross-selling opportunities to maximize account value
- Monitor market trends, competitor activities, and customer buying patterns
