Job description for Sales Executive Forwarding (Import Export) at PT Milenial Solusi Internusa
About the role
PT. Milenial Solusi Internusa is seeking a dynamic and results-driven Sales Executive Forwarding (Import Export) to join our team on a full-time basis in South Tangerang, Banten. This is a strategic position within our freight and cargo forwarding operations, where you will play a crucial role in developing and maintaining client relationships whilst driving revenue growth in the import-export logistics sector. You will be responsible for identifying new business opportunities, managing key accounts, and ensuring exceptional service delivery to our clients in this fast-paced and competitive industry.
Key responsibilities
- Identify, prospect and develop new clients within the import-export logistics market, building a strong pipeline of business opportunities
- Manage and nurture existing client relationships to ensure customer satisfaction, retention and account growth
- Prepare and present competitive quotations and proposals for freight forwarding services, including sea freight, air freight and customs clearance
- Negotiate contracts and pricing with clients whilst ensuring profitability and margin targets are met
- Coordinate with operations and logistics teams to ensure smooth execution of client shipments and timely delivery of services
- Monitor market trends, competitor activities and industry developments to identify emerging opportunities and threats
- Maintain accurate sales records, client information and documentation in the company's systems
- Achieve and exceed monthly and quarterly sales targets and OKRs set by management
- Provide regular reports on sales performance, client feedback and market insights to senior management
- Attend industry events, trade shows and networking meetings to promote company services and build professional relationships
What we're looking for
- Proven sales experience in freight forwarding, logistics, import-export or related industries, ideally 2-3 years or more
- Strong understanding of international trade, customs procedures, documentation requirements and logistics operations
- Excellent communication and interpersonal skills with the ability to build rapport with diverse clients and internal teams
- Results-oriented mindset with a demonstrated track record of achieving or exceeding sales targets
- Knowledge of freight forwarding services including sea freight, air freight, land transport and customs clearance
- Proficiency in Microsoft Office applications and experience with CRM or sales management software
- Strong negotiation and problem-solving abilities to manage client concerns and resolve logistical challenges
- Ability to work independently and as part of a collaborative team in a dynamic environment
- Fluency in Indonesian and English, both written and spoken; additional languages are advantageous
- A professional attitude, reliability and commitment to delivering high-quality customer service
- Valid driving licence and willingness to travel for client meetings is preferred
About us
PT. Milenial Solusi Internusa is a forward-thinking freight and cargo forwarding company serving the manufacturing, transport and logistics sectors. With a strong commitment to reliability, efficiency and customer satisfaction, we have established ourselves as a trusted partner for import-export operations throughout Indonesia and beyond. Our team of experienced professionals is dedicated to providing comprehensive logistics solutions tailored to meet the unique needs of our diverse clientele. We pride ourselves on our industry expertise, operational excellence and unwavering commitment to service quality. Our vision is to be a leading logistics partner that bridges global trade opportunities whilst maintaining the highest standards of professionalism and integrity.
