Job description for Sales Engineer at Ragdalion Technology
Qualifications:
- Minimum Bachelor’s Degree (S1) in Engineering, Information Technology, Computer Science, Electrical Engineering, Industrial Engineering, or a related field.
- Minimum 2–3 years of experience as Sales Engineer, Technical Sales, Solution Sales, Business Development, or a similar role, preferably in IT, IoT, automation, electronics, RFID, networking, or technology solutions.
- Have a strong understanding of technical products and solutions and the ability to explain technical concepts to non-technical clients.
- Experienced in B2B sales and handling corporate clients, projects, or government institutions is preferred.
- Able to identify customer needs and translate them into appropriate technical solutions and commercial proposals.
- Familiar with preparing quotation, proposal, presentation, product demonstration, and technical documentation.
- Able to conduct product presentations, technical presentations, demonstrations, and client meetings.
- Strong negotiation, communication, presentation, and interpersonal skills.
- Have good analytical and problem-solving skills.
- Target-oriented, proactive, persistent, and able to work independently or as part of a team.
- Able to manage multiple leads, projects, and customer requirements simultaneously.
- Willing to conduct business trips or client visits when required.
- Proficient in Microsoft Office/Google Workspace; knowledge of CRM tools is an advantage.
- Good command of English, both written and spoken, is preferred.
- Having an existing B2B/client network in the technology, manufacturing, logistics, retail, or government sectors is an advantage.
- Possess a valid driving license (SIM A/SIM C) and be willing to travel for business purposes.
Key Responsibilities:
- Identify and develop new business opportunities and potential customers.
- Understand customer requirements and recommend suitable technical solutions.
- Prepare and deliver technical and commercial proposals.
- Conduct product presentations, demonstrations, and technical discussions with clients.
- Collaborate with Engineering, IoT, Software Development, Operations, and other internal teams to develop solutions based on customer requirements.
- Manage the sales process from lead generation, requirement gathering, quotation, negotiation, closing, implementation coordination, to after-sales support.
- Maintain strong relationships with existing customers and develop opportunities for repeat business.
- Monitor market trends, competitors, customer needs, and emerging technology solutions.
- Achieve individual and team sales targets/KPIs.
- Maintain accurate sales pipeline, customer data, and sales activity reports.
- Support project handover from the sales stage to the technical/project team to ensure smooth project implementation.
- Preferred Technical Knowledge
