Job description for Sales Assistant at PT Fortuna Ventura Investindo
- Job Description
- Assist the Sales Manager and Sales Team with daily operational and administrative activities.
- Prepare and process quotations, sales orders, invoices, purchase orders, delivery orders, and other sales-related documents.
- Coordinate with customers regarding product inquiries, pricing, order status, shipment schedules, and after-sales support.
- Follow up with prospective and existing customers to ensure smooth sales processes and customer satisfaction.
- Coordinate with internal departments (Warehouse, Logistics, Finance, and Purchasing) to ensure timely order fulfillment.
- Maintain accurate customer records, sales reports, and documentation.
- Monitor sales progress and prepare weekly/monthly sales reports.
- Arrange meetings, appointments, and business trips for the Sales Team when required.
- Assist in preparing presentations, proposals, and marketing materials.
- Respond to customer emails, phone calls, and WhatsApp inquiries professionally.
- Build and maintain good relationships with customers and business partners.
- Perform other administrative duties assigned by management.
- Requirements
- Bachelor's Degree (S1) in Business Administration, Management, Marketing, International Business, or related fields.
- Minimum 1 year of experience as a Sales Assistant, Sales Administrator, Sales Coordinator, Customer Service, or similar position.
- Fluent in English (speaking, reading, and writing) is mandatory.
- Ability to communicate in Mandarin is a strong advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Detail-oriented with good administrative abilities.
- Able to work independently as well as collaboratively within a team.
- Able to work under pressure and manage multiple priorities.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Familiar with ERP or CRM systems is an advantage.
- Experience in the automotive industry or electric vehicle industry is preferred.
