Job description for Sales and Marketing Manager at PT Selaras Dedikasi Manajemen
About the Role
An leading Hajj and Umrah travel agency based in South Jakarta, is seeking an experienced Sales & Marketing Director to lead commercial strategy, strengthen brand positioning, and drive sustainable revenue growth.
Key Responsibilities
* Lead sales, marketing, branding, and PR strategies to increase market presence and revenue.
* Develop lead-generation, customer acquisition, and conversion strategies across digital marketing, partnerships, and other channels.
* Oversee sales performance, pricing strategies, and commercial targets for Hajj, Umrah, and travel packages.
* Build strategic partnerships and identify new business opportunities.
* Lead, coach, and develop the Sales & Marketing team.
* Monitor market trends, customer behavior, and competitor performance.
* Ensure excellent customer experience, retention, and loyalty.
* Prepare regular sales and marketing performance reports for senior management.
Qualifications
* Bachelor’s degree in Business, Management, Marketing, or a related field; a Master’s degree is an advantage.
* Minimum 5–7 years of relevant experience in the tour and travel industry, preferably in Hajj and Umrah.
* Proven track record in sales, marketing, business development, and revenue growth.
* Strong strategic thinking, analytical, leadership, and negotiation skills.
* Experience managing commercial teams and achieving measurable KPIs.
* Fluent in spoken and written English; Arabic proficiency is an advantage.
